Welcome to Repisodic. Formally, we are Repisodic, Inc. (“Repisodic,” “we,” “us,” and “our”). We provide free, accurate and unbiased information to patients and families to help them make informed healthcare decisions. We work with healthcare providers across the care continuum to ensure that this information is available, accurate, and actionable throughout the patient journey. As part of this effort, we provide our services online, including via our website at www.repisodic.com (the “Repisodic Site”), our Repisodic Choice services (the “Repisodic Platform”), and other forms of communications (collectively, the “Services”). Each person or entity who uses our Services is referred to as a “user” or “you” or “your”.
Each person or entity who uses our Services is referred to as a “user” or “you” or “your”. This Privacy Statement and our End User License Agreement (“EULA”) apply to each user.
This document is our statement of our privacy practices (“Privacy Statement”). Among other things, it explains how we and some of the companies we work with collect, use, share and protect the information you provide to us (“your Content” or “User Content”). The User Content may include any personally-identifiable information, including without limitation name, address, telephone numbers, electronic mail and postal addresses, health conditions, health history, and other sensitive information that identifies or is uniquely associated with an individual (collectively, “Personal Data”). This Privacy Statement also discusses your choices about the collection, storage and use of your Personal Data.
Any Content that is not Personal Data is referred to as “Non-Personal Data.” Non-Personal Data includes information about how users use the Services, what Services users select, how users respond to service offerings, how users share information with others, what users say they like and dislike, all of which we aggregate into larger data sets that do not identify individuals (“Behavioral Data”).
Among other services, Repisodic enables users to connect healthcare recipients with healthcare providers. Please note that this Privacy Statement does not apply to any other websites, mobile applications, or businesses. This Privacy Statement does not apply to any Personal Data or other Content collected via any means other than the Services.
By using our Services, you consent to the collection, transfer, analysis, transformation, storage, disclosure and other uses of your Content, including your Personal Data, as described in this Privacy Statement.
As noted above, we collect Content from you while providing the Services. Some of the Content is Personal Data that we use to contact you and connect you with other users, and which is necessary to provide the Services. Other Content we collect from you, Behavioral Data and other Non-Personal Data that we aggregate, share, and use to improve our Services, and others in the industry.
We collect many different types of information from you, both directly and indirectly.
We may collect the following information from you.
We collect the following information from your use of our Services.
We currently provide the Services from within the United States, and we store all User Content, including Personal Data, that we currently collect and retain on servers inside the United States.
Certain types of User Content you submit to us might reveal your gender, ethnic origin, nationality, age, religion, sexual orientation, or other Personal Data about you or others.
By using our Services, or by submitting your personal Information to us, you consent to the collection, storage, processing and onward transfer of your personal Information as stated in the current version of this Privacy Statement and the current version of our other online documents, including the End User License Agreement.
We share and use your Personal Data in the following circumstances:
Where required by applicable laws and regulations, each user may inspect and receive a copy of his or her Personal Data as stored in the Services. In rare circumstances, we may deny a request, and we may provide you with an explanation. If we deny your request, you may request a review by another professional, who will be chosen by Repisodic, and we will comply with the outcome of the review.
Subject to applicable laws and regulations, the Personal Data you provide to us remains completely under your control. If you believe the Personal Data we have is incorrect or incomplete, you may in writing request an amendment to your Personal Data. We will approve or deny each request, and notify you of our decision. If approved, we will amend the Personal Data. We will also make a reasonable effort to notify people to whom the Personal Data was released. In the case of a denial, we will provide the reason for the denial and instructions on how to appeal.
Any information or User Content that you voluntarily disclose for use of the Services, such as your user name, your Personal Data or your User Content, may become available to the public if you release it to other users or to the general public. Once you have shared your Personal Data or your User Content with other people, or otherwise made it public, that Personal Data and your User Content may be re-shared by others.
On Repisodic, Minor Users (users under the age of 18 are not permitted to use the Services without the written permission of a parent or guardian
Repisodic respects the privacy of all participating Minor Users (including Minor Users under 13). We will not sell, rent, or purchase any Personal Information collected during the use of Repisodic Services.
Aside from sharing user information internally, Repisodic will only transfer or otherwise disclose the information it collects (including from Minor Users under 13) to employees and independent contractors of Repisodic, its subsidiaries, affiliates, and Service Providers if the information will enable that party to perform a business, professional, or technical support function for Repisodic, or if required to do so by law.
We will also transfer or otherwise disclose personal information in response to judicial process, to comply with legal requirements, and, as permitted under provisions of law, to provide information to law enforcement agencies or in connection with an investigation on a matter related to public safety. We may also use your information as permitted by law to protect our rights or property, Repisodic Services, or its users.
Our Service Providers provide support for the internal operations of Repisodic Services and are required not to disclose this information to any other third party who is not a Service Provider for any purpose.
We will do our best to obtain verifiable parental consent in compliance with the law and current regulations. If a Minor User’s parent or guardian contacts us and asks for changes to the Minor User’s account, or to close the Minor User’s account, we will do so.
We may modify our Privacy Statement from time to time on prior written notice sent to the email address we have for you. For any user who has not provided us with an email address, the revised Privacy Statement will become effective ten (10) calendar days after posting on the Services. If you choose not to be subject to a revised version of this Privacy Statement, then you may terminate your use of our Services.
The laws and regulations that address privacy rights and responsibilities (collectively, “Laws”) are different from one to another. Indeed, some of the Laws do or do not apply depending on different factors, including:
Several of the Laws that concern users and Repisodic are discussed in this Section, but these are not all of the Laws that may apply. In addition, if there is any conflict or ambiguity between the statements made in this Privacy Statement and an applicable Law, then the Law will control.
Several of the federal Laws in the United States may apply to the Personal Data collected by us.
Currently, all Personal Data of users resident in the United States is stored on servers and other machines physically located within the United States.
HIPAA protects our collection, storage and use of your personal information. We have signed Business Associate agreements with healthcare providers.
Our compliance with COPPA is explained in the “Children” section of this Privacy Statement (Section 5).
Individual states in the United States have passed and enforce information privacy and security laws.
The CCPA does not apply to Repisodic Services; however, there are other California laws that may apply to certain users.
If you are a California resident under age 16 who has informed us of your age, we will not sell your Personal Information. The parent or guardian of a California resident between the ages of 13 and 16 may contact us to affirmatively authorize the sale of the child’s Personal Information.
If you are a California resident under the age of 18, and a registered user of any site where this Privacy Statement is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email or letter with a detailed description of the specific content or information to the addresses provided in the section below titled “How to Exercise Your Rights”. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal, even if requested.
By submitting any Personal Data or other User Content to us, or by using the Repisodic Site or Repisodic Platform, you consent to the storage, processing, use and onward transfer of your Personal Data and User Content to us in the United States.
If you would like to exercise any of your rights as described in this Policy Statement, please:
We collect the email addresses of those who voluntarily provide them to us. You may receive subscription, editorial and other messages from the Services or from us. If you do not want to receive email from us in the future, please let us know at [email protected].
If you have questions or concerns about this Privacy Statement, please contact us online at [email protected], or by postal mail addressed to: Attn: Privacy, Repisodic, Inc., 3675 Market Street, Suite 200, Philadelphia, PA 19104, USA
This Privacy Statement was last revised September 28, 2023. Prior versions of this Privacy Statement are listed below:
